Pantek provides 24/7 Linux Tech Support, Administration, and Consulting.
Our Expert Tech Support, Consulting and Administration services are:
NEVER OUTSOURCED.... Our experienced, friendly, Level 3 support team is all US based.
INDUSTRY LEADING.... We've been providing Linux & Open Source Tech Support since 1995.
FLEXIBLE.... Tech Support and Administration by Phone, Email, Remote Login, or On-site.
Pantek's expert team of engineers provide advanced Tech Support and System Administration for a wide range of Linux and Open Source software applications, distributions, and systems
24/7/365. We respond within one hour.
Linux and Open Source Tech Support Rates
Mon-Fri, 9AM-5PM EST, excl. US holidays.
Support outside hours recorded at 1.5x actual time.
Minimum service purchase is one hour.
For AFTER HOURS & Emergencies.... Open a Ticket
and then call us at 1-877-546-8934 or 1-216-344-1614.
One hour response time guaranteed.
The Pantek Support Process
1) INTERVIEW.... Discuss, identify and document the problem.
2) ESTIMATE.... We provide an estimate of the hours/services involved.
3) APPROVAL.... You then decide exactly what work is to be done.
4) PAYMENT.... Once you have paid, work can begin immediately.
5) WORK.... Pantek's expert Linux engineers can access your system directly through SSH, explore the problem, and fix it directly. Pantek can also talk you through the exploration and fixes, so you can do it yourself.
6) DOCUMENTATION.... Work is documented for your future reference.
7) FOLLOW-UP.... A manager will contact you to see how things went!
Supported Open Source Software
Parallels Plesk Panel
Full List of Supported Software