New CybrHost Client Service Portal Launched

We are pleased to announce the launch of our new Client Service Portal!

This new portal provides all customers with enhanced capabilities to manage your account and services with CybrHost. Some of the new features include:

  • Manage your authorized account contacts
  • See all past invoice history and credit card receipts
  • See all announcements and network service issues in real time
  • Add security questions to your accounts

Also, we have rolled several existing features into the new portal,  in order to provide you with one centralized place to manage your account:

  • Open Technical Support tickets
  • Open Billing and General Service tickets
  • Manage your address and payment details
  • Browse our store and order additional services

CybrHost Portal

All customers will receive a separate email shortly with your new username and password details.   If you don’t want to wait,  you can get started now by visiting this link,  and clicking the “Request a Password Reset” button:

Handling Success – Larry Jordan and CybrHost; Online store sees traffic grow over 10,000% in a single hour

It’s not often an online store will see traffic grow over 10,000% in a single hour.  When CybrHost customer Larry Jordan was featured in an Ars Technica article about Apple’s new Final Cut Pro X software release, traffic at his site,, went through the roof.  CybrHost is proud to host his site and contribute to his success.

Mr. Jordan was equally pleased. “We’re thrilled with all the traffic – and especially happy that we host our store with CybrHost. They handled this huge increase without a moment’s notice. They worked tirelessly to get ahead of the traffic and keep us informed – for which we are eternally grateful! We’ve always appreciated their personalized support and economical pricing, but this proves their excellence in every aspect of merchant hosting.”

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Pantek Named Finalist for Green Award

CybrHost’s parent company, Pantek Inc., has been named a finalist for the 2011 Green Plus North American Sustainable Enterprise Award. Pantek’s environmental efforts and success in balancing strong business, community, and environmental practices while minimizing environmental impact are worthy of recognition.

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If it’s Broken, Pantek Will Fix it… But What About Prevention?

Independence, Ohio – Pantek now offers Linux Managed Services ( for proactive Linux and Open Source Software support. Their new services are designed to help offload day-to-day server related management, improve network operations and identify potential problems before they escalate.

“Traditionally our business has been focused on providing 24/7 emergency technical support. With the launch of our Linux Managed Services we hope to reach organizations with a more proactive approach to managing and maintaining their servers,” said Sales and Marketing Manager, Jay Myers. “We’ll continue to provide expert emergency support around the clock, but now we can better help avoid those emergencies in the first place.”

Pantek’s Linux Server Management Services can be customized to fit your specific needs.

Pantek Achieves Green Plus Certification

The Institute for Sustainable Development ( announced on November 11th that Pantek was one of four organizations to achieve full Green Plus™ Certification in the third quarter of 2010. The Institute for Sustainable Development’s Green Plus™ program recognizes smaller enterprises. dedication to triple bottom line sustainability by measuring their business, environmental and community practices. Green Plus™ Certification is the Institute’s highest level of recognition.

“Going through Green Plus certification really opened our eyes to sustainability issues and to the environmental cost of doing business. Now that we know, we’re taking the necessary steps to minimize that cost — because it’s the right thing to do,” concluded Barry Zack, president of Pantek.

Since moving to a new building in 2008, Pantek has shown a strong commitment toward sustainability and improving their green practices. In choosing a location for their new offices, a major consideration was the amount of available natural light; all offices and cubicles have sources of sunlight. Notably, in order to reduce environmental strain from commuting, Pantek, has also developed a program in which employees who demonstrate excellence in their work, may work from home one or more days per week. As an IT company, computers are essential to Pantek’s business; to fill this need they utilize power efficient computers with rated energy saving power supplies.

“We’re proud of the progress we’ve made in reducing our environmental impact, and we’ll work diligently to expand our efforts,” said Linda Zack, V.P. of Marketing. “We’ve cut our carbon footprint significantly by making improvements in our office and our hosting center, by reducing employee commutes through work-at-home programs, and made a corporate commitment to improving the local environment through tree planting.”

About the Institute for Sustainable Development:

The Institute for Sustainable Development is a North Carolina Research Triangle non-profit initiative of universities and chambers of commerce to help small businesses and their communities benefit from sustainable practices and to foster a new generation of sustainability leaders. The Institute’s North Carolina university partners include Duke University’s Nicholas School of the Environment, Durham Technical Community College, Elon University’s Martha and Spencer Love School of Business, North Carolina State University and the University of North Carolina at Chapel Hill.

The Institute partners with the American Chamber of Commerce Executives, a 1,400 chamber of commerce network with 1.3 million business members, to offer Green Plus. nationwide, and with seventeen regional chambers of commerce to provide sustainable business education in twelve states. It also runs a national Green Plus. Sustainability Fellows program, training students from graduate schools around the country to help smaller enterprises understand and benefit from the triple bottom line.

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Pantek Incorporated Hires Holland as Project Engineer and Developer

Pantek Incorporated has hired Curtis Holland as a Project Engineer and PHP Developer.  Curtis brings with him over 7 years of technical expertise in Information Technology Administration, Web Development and Data Manipulation. He has developed his skills at such companies as Internet Payment Exchange and The Karcher Group, Inc.

Curtis’ experience with a wide variety of Open Source applications, Linux operating systems and open source development platforms will be a great addition to the Pantek team. His enthusiasm for success is a highly valued trait at Pantek.

Curtis is an alumnus of the University of Toledo where he earned his Bachelor of Science degree in Computer Engineering. He has studied American Sign Language, studied abroad in London, England and holds a number of Red Cross certifications. Curtis plans to start work on a Masters of Information Science degree in the Spring of 2011.

Pantek Incorporated Hires Doherty as I.T. Manager

Pantek Incorporated has hired Cindy Doherty as Manager of Information Technology. Cindy brings with her 21 years of technical experience in database administration, data architecture, UNIX and server administration, hardware and software installations and upgrades. She has honed her skills at such companies as Westfield Group, FedEx Custom Critical and J.M. Smucker Company.

Cindy’s strength is her uncompromising focus on quality, stability and efficiency. Her expertise in software development lifecycles, change management, and the design and development of corporate business continuity plans will all contribute to the success of the Pantek staff.

She is an alumnus of Baldwin-Wallace College in Berea, Ohio where she earned her Bachelor of Science degree. Cindy also enjoys teaching Sunday school and volunteering at Marian’s Closet in Wadsworth.

CybrHost Leads the Way to Security Standards Compliance

CybrHost Corporation today announced that they have the technology and infrastructure in place to support PA-DSS compliant applications and are eager to assist their customers in meeting PA-DSS compliance requirements. PA-DSS stands for Payment Application Data Security Standard and is the global security standard created by the PCI SSC or Payment Card Industry Security Standards Council (

PA-DSS was created in an effort to provide a definitive data standard for software vendors that develop payment applications. The standard aims to prevent developed payment applications for third parties from storing prohibited secure data. July 1st, 2010 was the mandatory deadline for all payment applications to receive their PA-DSS Validation. This requirement applies to all payment gateway providers, swipe terminals, and shopping cart vendors.

“We work hard to stay on top of the current industry standards, especially when they concern security” said Matt Whitted, Hosting Director. “Miva Merchant was one of the first shopping cart vendors to become PA-DSS certified, but we are prepared to support other e-commerce applications as well.” About Cybrhost

CybrHost provides hosting and Internet services tailored to the specific demands and requirements of organizations selling goods and services online. We emphasize our responsive and knowledgeable customer service, partnerships with market leaders, and enterprise class reliability. CybrHost has been a premier Miva Merchant partner since 1999. For more information please visit or call 216-344-3889.

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Pantek Selected as a 2010 NEOSA Best of Tech Awards Finalist

Pantek Inc. is excited to announce that they have been selected as a finalist in the Best IT Services Company category for the 2010 NEOSA Best of Tech Awards. The Best IT Services Company category recognizes outstanding achievement for firms providing information technology related services and/or products, such as infrastructure support, staffing solutions, custom development and so on. Winners will be announced and awards presented at the 4th Annual NEOSA Best of Tech Awards Dinner on Wednesday, May 19, 2010.

“We are committed to providing the best Linux and Open Source consulting and support in Northeastern Ohio and across the globe”, said Pantek President, Barry Zack. “NEOSA’s recognition underscores our expertise and achievements.”