Expert IT Services

Pantek provides tech support for a wide variety of software applications!

A (more) complete list of what we support is shown below.

 Commonly Supported Software:

Distributions:
 		  Applications:
Operating Systems (Installation, Configuration, Security, Administration)  Pantek Support Pricing
Network Server Configurations (all platforms)  Pantek Support Pricing
Domain Name Services (DNS and BIND)
Email Servers (SMTP/POP3/IMAP)
FAX Servers
Firewall Servers
Internet Routers
 Network File and Backup Servers
Network Monitoring Services
News Servers (NNTP)
Network Router Services
Print Services
Virtual Private Networks (3DES, IPSEC, PPTP)
Webserver and Hosting Servers
Supported Software (Linux and all UNIX)  Pantek Support Pricing
amavisd-new virus/spam packages
Apache Webserver
(mod_perl, mod_php, mod_ssl, etc)
(virtual host/IP configuration)
Asterisk PBX software
BDB
BIND for pri/sec DNS servers
ClamAV Anti-Virus software
Courier POP/IMAP Mail Software
DansGuardian web content filter
DB2 database
djbdns DNS server
Dynamic Host Configuration Protocol (DHCP)
EXIM mail server
GnuPG keyservers and PGP interop
HylaFAX and mgetty+sendfax
iptables
Jabber Messaging server
LDAP authentication, servers, apps
lighttpd HTTP Server
Linux kernel config and compilation
Printing: lpd, lpr, lpq, lprm
Linux Router Software
mailman mailing list software
maradns DNS server
Nagios
NOCOL and SNIPS monitoring
Openswan as VPN server
Openswan for Road Warriors
Oracle
 PAM on Linux
NSS on Linux
PoPToP as a PPTP VPN server
Postfix Email Server
PostgreSQL, MySQL, and Oracle 8i
pppd, mlppp, slip, diald
ProFTPD, vstpd, FTP, and wu-ftpd
Samba, smbd, nmbd, nfs
Snort, acid
Squid proxy server
SpamAssassin
Tomcat
Sendmail and qmail:
(virtual host/IP, anti-SPAM, relaying)
ucd-snmp and other SNMP monitors
X11 windowing system AND managers:
(KDE and GNOME)
XOrg windowing system
Zebra
Zenoss monitoring systems
Supported Software (Microsoft Windows)  Pantek Support Pricing
Apache Webserver
Cygwin
GnuPG keyservers, PGP interop
 PostgreSQL, MySQL, Oracle 8i
Software Development Languages (on any supported platform)  Pantek Support Pricing
ASP
bash
csh
ksh
sh
C/C++
Visual C++
Perl
 Java
JavaScript
JSP
PHP
SQL
Tcl
Visual Basic
VbScript
Other Internet Software  Pantek Support Pricing
Cisco IOS
 Lucent and Netgear routers and switches

Although we have gone to great lengths to make this list as comprehensive as possible, it would be impossible to provide a complete list of our capabilities and familiarities. For more information regarding supported software and platforms, please contact a support representative by sending mail to support@pantek.com, or contact us.

Pantek provides Technical Support services over the phone, email, and/or using remote login software (such as Telnet, SSH, VNC, etc), at your discretion. In some areas, on-site service is also available. Work is billed on a per hour basis, and discounts are available for block purchases. All work begins with a Time Estimate which you approve prior to start of any effort.

Pantek Technical Support Pricing

  • Order!

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    • 24/7/365 Support is always available!

    • Standard Support Hours are Monday through Friday, from 9AM - 6PM (Eastern Time), excluding U.S. holidays.

    • After Hours Work is billed at time and a half.

    • Please call direct for after hours support

    • All queries are answered within one hour, support can begin immediately.

Pantek's expert Linux engineers are supported by a comprehensive online knowledge base of Linux support, techniques, and past real-world experience gathered by our team since 1995. There are literally thousands of entries. Access to this unique database is only available to the public by working directly with our expert engineers!