Expert IT Services
- 24/7 Tech Support (US): 1-877-546-8934
- 24/7 Tech Support (Global): 1-216-344-1614
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When you need the best, when you need top tier engineers, when you need it NOW... you need Pantek.
Our experienced, friendly, Level 3 support team are all US based, never outsourced.
We've been doing Open Source Tech Support since 1995.
Help Desk Technical Support - 24/7/365 - By phone, email, remote login, or on-site at your location, Pantek's expert Linux and Open Source engineers provide advanced Tech Support for a wide range of Linux and Open Source software applications, distributions, and systems 24/7/365.
Vendor Neutral, we provide Technical Support for all Linux and Open Source software.
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SUPPORT SERVICES for
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Installation, and configuration of base distribution, and all packages.
Migration to/from any version of Linux.
Troubleshooting, problem diagnosis, and solutions.
Configuring, and installing other Pantek-supported software on hardware running CentOS.
Security configuration, and audits of security status.
Building a LAMP (Linux/Apache/MySQL/PHP)-based web development stack on servers running CentOS.
Building an e-mail stack on an CentOS server using an Open Source MTA.
(Postfix,Exim,Qmail,Sendmail), amavisd-new content scaner, anti-virus and SpamAssassin anti-spam software.
Applying updates, security patches, and bug fixes.
Any other technical support.
Pantek Technical Support Pricing
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24/7/365 Support is always available!
Standard Support Hours are Monday through Friday, from 9AM - 6PM (Eastern Time), excluding U.S. holidays.
After Hours Work is billed at time and a half.
Please call direct for after hours support
All queries are answered within one hour, support can begin immediately.
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Hourly Rate Options
- $152.00 per hour
- $1,420.00 for a Ten Hour Block
- $6,600.00 for a Fifty Hour Block
- $12,200.00 for a One Hundred Hour Block
Pantek's expert Linux engineers are supported by a comprehensive online knowledge base of Linux support, techniques, and past real-world experience gathered by our team since 1995. There are literally thousands of entries. Access to this unique database is only available to the public by working directly with our expert engineers!