Expert IT Services
- 24/7 Tech Support (US): 1-877-546-8934
- 24/7 Tech Support (Global): 1-216-344-1614
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When you need the best, when you need top tier engineers, when you need it NOW... you need Pantek.
Our experienced, friendly, Level 3 support team are all US based, never outsourced.
We've been doing Open Source Tech Support since 1995.
Help Desk Technical Support - 24/7/365 - By phone, email, remote login, or on-site at your location, Pantek's expert Linux and Open Source engineers provide advanced Tech Support for a wide range of Linux and Open Source software applications, distributions, and systems 24/7/365.
Vendor Neutral, we provide Technical Support for all Linux and Open Source software.
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SUPPORT SERVICES for
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We are experienced in linux routing software such as Zebra or Quagga that manages TCP/IP based routing protocols like BGP4, RIPv1, RIPv2, OSPFv2 and OSPFv3.
Installation of the software.
Setup of initial configuration.
QoS performance enhancements.
Debugging network issues.
Security auditing of existing configurations.
Performance auditing of existing rules.
Setup device to function as secure virtual private network (VPN) end point.
Migration from Cisco or other routing products.
Any other technical support.
Pantek Technical Support Pricing
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24/7/365 Support is always available!
Standard Support Hours are Monday through Friday, from 9AM - 6PM (Eastern Time), excluding U.S. holidays.
After Hours Work is billed at time and a half.
Please call direct for after hours support
All queries are answered within one hour, support can begin immediately.
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Hourly Rate Options
- $152.00 per hour
- $1,420.00 for a Ten Hour Block
- $6,600.00 for a Fifty Hour Block
- $12,200.00 for a One Hundred Hour Block
Pantek's expert Linux engineers are supported by a comprehensive online knowledge base of Linux support, techniques, and past real-world experience gathered by our team since 1995. There are literally thousands of entries. Access to this unique database is only available to the public by working directly with our expert engineers!