Expert IT Services
  • When you need the best, when you need top tier engineers, when you need it NOW... you need Pantek.

    Our experienced, friendly, Level 3 support team are all US based, never outsourced.

    We've been doing Open Source Tech Support since 1995.

    Help Desk Technical Support - 24/7/365 - By phone, email, remote login, or on-site at your location, Pantek's expert Linux and Open Source engineers provide advanced Tech Support for a wide range of Linux and Open Source software applications, distributions, and systems 24/7/365.

    Vendor Neutral, we provide Technical Support for all Linux and Open Source software.

    • Installation and configuration of SNMP daemons on a wide variety of systems.
    • Design of custom modules for reporting non-standard information via SNMP.
    • SNMPTraps setup to provide immediate notification on failed services.
    • Securing SNMP servers against outside probes.
    • Automatic configuration of network devices via SNMP.
    • Any other technical support.

Pantek Technical Support Pricing

    • 24/7/365 Support is always available!

    • Standard Support Hours are Monday through Friday, from 9AM - 6PM (Eastern Time), excluding U.S. holidays.

    • After Hours Work is billed at time and a half.

    • Please call direct for after hours support

    • All queries are answered within one hour, support can begin immediately.

Pantek's expert Linux engineers are supported by a comprehensive online knowledge base of Linux support, techniques, and past real-world experience gathered by our team since 1995. There are literally thousands of entries. Access to this unique database is only available to the public by working directly with our expert engineers!