CybrHost, an e-commerce hosting provider, demonstrated their new customer portal at the Miva Merchant conference in San Diego last month. The new portal will allow CybrHost customers to conveniently access the most requested features directly from a single web page. Current features include full management of e-mail addresses, access to the CybrHost helpdesk, anti-spam control, and detailed utilization reports. Additional features are planned for Q3 2010.
The Conference, hosted by Miva Merchant (www.mivamerchant.com), was attended by partners, developers and customers. As a premier partner, CybrHost had the opportunity to participate in group discussions, training sessions and keynote presentations as a well as provide live demonstrations of their new customer portal developed specifically for CybrHost customers.
“The customer portal project has been a unique challenge for us,” said Matt Whitted, Hosting Director at CybrHost. “Many competing web hosts use pre-packaged control panel software. We quickly found that these products did not meet the specific needs of our e-commerce customers. To provide a tailored feature set while maintaining the highest levels of security and stability, it became obvious that building our own in-house solution was the only option.”