Favorite posts selected by Pantek staff

Pantek and Metisentry Merge

It is with great pleasure and excitement that we announce, Pantek has merged with Akron, Ohio-based Metisentry.

As a leading force in full IT stack offerings, Metisentry has been providing integrated business software and datacenter systems for the last 10 years.

Pantek and Metisentry merge to create a Linux and Open Source based hosting, consulting & development powerhouse. Bringing these teams together allows for the expansion of full stack knowledge creating an even more robust offering for clients. Not only do these two teams provide similar services but, perhaps even more importantly, we share the same dedication to customer service.

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Pantek Launches Toolkit Server Program

As part of our continuing mission to provide the best Linux and Open Source Software support in the industry, Pantek is pleased to formally announce the launch of the Pantek Toolkit Server Program.

The Pantek Toolkit Server is an innovative approach to enhancing the professional IT support process. It is a fully functional Cloud Dedicated Server, instantly provisioned when support starts, and pre-configured with useful diagnostic tools which enable our support team to provide the fastest and most effective response to most support issues.

The Pantek Toolkit Server is FREE with all purchases of Expert Technical Support Services for 10 days.

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New Pantek Service Offerings

As part of our continuing mission to offer the best Linux and Open Source Services on the planet, Pantek is pleased to announce three new professional service offerings:

Recurring Technical Support Services –  you can now order our Expert Technical Support Services on an automatic recurring term – monthly, quarterly, or annually — for a reduced rate. This new, optional feature is helpful for clients who require an active support contract at all times.

While Pantek has offered a range of Expert Linux Security Services since 1999 as part of our Hourly Tech Support Services, we are now offering two Fixed Price security products:

  • Server Security Audits: a comprehensive Linux Server Security Audit performed by our Expert Engineers for a fixed price of $1599. Includes a detailed report & recommendations.

  • Server Security Hardening: recommended for all Linux Servers, our Expert Engineers harden your server against a wide variety of potential security vulnerabilities for $499.

More information on these new offerings can be found at the links above, and you can be order through either the Pantek Store or the Pantek Client Portal.

  Our passion, focus, and experience has always been providing consulting, support, and security services for Linux and Open Source Software. These new offerings expand the range of options for our clients. Please don’t hesitate to contact us at any time.

Weatherhead 100 Recognizes Pantek

The prestigious Weatherhead 100 has again recognized Pantek for its proven track record for success.


Pantek provides business class consulting, technical support, and hosting. By augmenting their historical focus on Linux and Open Source applications with offerings for Cloud Computing and enhanced network/server security services, they have stepped up their solution offerings for their customers and the industry.

“We are proud to be recognized for our growth over the past five years, especially with the current economic environment,” said Pantek President, Barry Zack. “We are committed to providing a complete suite of IT consulting, technical support, and cloud hosting to the community and expect continued growth in the future.”

The Weatherhead 100 is a testament to hard work, commitment, innovation, and the dream to succeed. Now in its 25th year, the list showcases the fastest growing companies in Northeast Ohio. The award is objectively determined annually and is highly regarded throughout the region.

About Pantek Incorporated
Founded in 1995 with a vision is to provide a complete spectrum of comprehensive IT services to companies who utilize Linux and Open Source technologies, Pantek continues to deliver valued-added IT services. Their clients value Pantek as their partner and as a seamless extension of their IT staff. The Pantek Team has years of industry experience, matching Open Source technologies to customer business needs, providing a competitive advantage. Pantek is the leader in enterprise Linux and Open Source technology technical support and software implementations . For more information, please visit our website; http://www.pantek.com or call 877-LINUX-FIX (546-8934).

About the Weatherhead 100
Since its inception in 1987, the Weatherhead 100 has been the event that showcases the fastest growing companies in Northeast Ohio. Qualifying companies must show consistent growth over the last five years. The Weatherhead 100 list–objectively determined annually and highly regarded throughout the region–is a testament to hard work, commitment, innovation, and the dream to succeed. To view the full list of winners, log on to http://www.weatherhead100.org.

Pantek Achieves Green Plus Certification

The Institute for Sustainable Development (http://www.gogreenplus.org) announced on November 11th that Pantek was one of four organizations to achieve full Green Plus™ Certification in the third quarter of 2010. The Institute for Sustainable Development’s Green Plus™ program recognizes smaller enterprises. dedication to triple bottom line sustainability by measuring their business, environmental and community practices. Green Plus™ Certification is the Institute’s highest level of recognition.

“Going through Green Plus certification really opened our eyes to sustainability issues and to the environmental cost of doing business. Now that we know, we’re taking the necessary steps to minimize that cost — because it’s the right thing to do,” concluded Barry Zack, president of Pantek.

Since moving to a new building in 2008, Pantek has shown a strong commitment toward sustainability and improving their green practices. In choosing a location for their new offices, a major consideration was the amount of available natural light; all offices and cubicles have sources of sunlight. Notably, in order to reduce environmental strain from commuting, Pantek, has also developed a program in which employees who demonstrate excellence in their work, may work from home one or more days per week. As an IT company, computers are essential to Pantek’s business; to fill this need they utilize power efficient computers with rated energy saving power supplies.

“We’re proud of the progress we’ve made in reducing our environmental impact, and we’ll work diligently to expand our efforts,” said Linda Zack, V.P. of Marketing. “We’ve cut our carbon footprint significantly by making improvements in our office and our hosting center, by reducing employee commutes through work-at-home programs, and made a corporate commitment to improving the local environment through tree planting.”

About the Institute for Sustainable Development:

The Institute for Sustainable Development is a North Carolina Research Triangle non-profit initiative of universities and chambers of commerce to help small businesses and their communities benefit from sustainable practices and to foster a new generation of sustainability leaders. The Institute’s North Carolina university partners include Duke University’s Nicholas School of the Environment, Durham Technical Community College, Elon University’s Martha and Spencer Love School of Business, North Carolina State University and the University of North Carolina at Chapel Hill.

The Institute partners with the American Chamber of Commerce Executives, a 1,400 chamber of commerce network with 1.3 million business members, to offer Green Plus. nationwide, and with seventeen regional chambers of commerce to provide sustainable business education in twelve states. It also runs a national Green Plus. Sustainability Fellows program, training students from graduate schools around the country to help smaller enterprises understand and benefit from the triple bottom line.

Full story click here: http://www.gogreenplus.org/2010/11/11/new-green-plus-certified-businesses-and-green-plus-movers/

CybrHost Corporation Acquires Green Dedicated Host

CybrHost Corporation today announced the acquisition of Green Dedicated Host, an Austin, Texas based web hosting company. Green Dedicated Host provides services to customers all over the world. They combine the best of Open Source technology with a strong commitment to the environment to better serve their customers and the planet.

“CybrHost has been in the hosting business for 15 years,” said Matt Whitted, Hosting Director. “We are dedicated to providing a stable web hosting environment with a focus on customer service and support. I am confident customers of Green Dedicated Host will benefit from this focus.”

“We are delighted to welcome the Green Dedicated Host customers to the CybrHost community,” said Barry Zack, President. “We were excited to find such a perfect match with our mission. We believe our continuing growth shows that others agree: e-commerce and a greener environment are a winning combination.”

Full story click here: http://www.prweb.com/releases/cybrhost/2010/prweb4426994.htm

Will Oracle’s ‘Unbreakable Linux’ break the OS?

Pantek’s President, Richard Zack, was asked by ComputerWorld to comment on Oracle’s new ‘Unbreakable Linux’. Read the article and his comments here:


Richard Zack, president of Pantek Inc., a Cleveland-based provider of Linux technical support, warned that customers should wait a year and let Oracle “work out all the kinks” before they consider switching. But he believes that “security will ultimately be improved through Oracle’s new offerings.”

“Since Oracle is now providing patches and actively looking for ways to improve security in Linux, because of the GPL [General Public License] all these improvements will go back to the community,” Zack said. “Additionally, their activities should encourage competition with Red Hat to step up their security improvements and patch cycles.”

Pantek Acquires California Ecommerce Web Hosting Provider CybrHost

Pantek, a Cleveland, Ohio-based company that provides Linux and Open Source software development and technical support services, announced today that it had completed the acquisition of the assets of CybrHost, an internationally known E-commerce Web Hosting Provider previously based in Visalia, California.

CybrHost, a Miva Premier Partner since 1999, provides Linux-based E-commerce Hosting Services to over six hundred (600) customers in the United States, Canada, Australia, and the United Kingdom.

“We are excited to add the CybrHost family of customers and service offerings to our growing business,” said Pantek CEO, Richard Zack, “Pantek now provides Linux and Open Source services to over one thousand (1000) customers around the globe who utilize the flexibility and security of Open Source. We are the largest Cleveland, Ohio provider specializing exclusively in Linux and Open Source based professional IT services”.

Pantek completed the migration of CybrHosts’s massive Linux-based Hosting infrastructure from California to the Focal Data Center, located in downtown Cleveland, during the third quarter of this year. Pantek partnered with Fidelity Access Networks to provide the Internet bandwidth necessary to host the CybrHost network infrastructure.

“We are proud to have teamed up with Pantek to help bring such an internationally renowned Hosting company as CybrHost to Cleveland,” said Fidelity Access CEO Robert Marks, “In addition to the world class Linux and Open Source services provided by Pantek, CybrHost customers now have enterprise class bandwidth at their fingertips”.

With this acquisition, Pantek has created two additional jobs in Cleveland, to augment its current staff.