Recently, my wife – Linda – and I decided to consider my retirement options. I have had an amazing career including stops at Computer Sciences Corporation and Progressive Insurance. Being a consultant allowed me to travel the world and to solve the most complex IT issues of the day. However, in the back of my mind I was yearning to be closer to my family. And in 2007, we decided to acquire Pantek, which allowed me to work with my wife and my son – Richard – on a daily basis.
Over the years Pantek has consistently grown. I took great pride in solving the myriad of IT issues on behalf of our clients. Some of my best moments at Pantek were working with our employees to quietly surprise our clients with creative solutions and great customer service. Our clients mean everything to us. It humbles me that we now have superb clients in all 50 states and in 35 countries around the globe. Amazing.
And so it is with great emotion I inform you that Linda and I decided to sell the majority of the company to a Cleveland, OH-based investment group. It was a decision that we did not make lightly, having heavily vetted the incoming investment and new management team.
Over the next few weeks a transition plan will be put into place. Richard will stay on in his current role of Chief Technology Officer to help focus the strategic needs and tactical plans to grow the company. A new board of directors will assume the key planning needs of Pantek. And finally, I get to introduce to you the new CEO of Pantek – Michael Fischer (see his note below). Michael was formerly the CEO of Thinsolutions, which he successfully grew and sold to Konica Minolta. I really believe he is going to grow Pantek with a continuing focus on our customers and our employees.
I will be staying on board for a while as an interim COO helping Michael get his “sea legs” with the business. But I am always available to hear from you. I look forward to the conversations.
Thank you for being a part of Pantek.
Interim Chief Operating Officer – Pantek
An Important Message from Michael Fischer
To the Great Clients of Pantek:
I am very proud and humbled to take over the reins at Pantek from Barry Zack. Barry and his family – wife Linda and son Richard – have built a wonderful company and culture. The plan very simply is to continue the great tradition and build upon the excellent reputation that Pantek has developed over the years.
One of the early draws for me to Pantek is the fact that the systems and processes that have been developed will enable the business to be grown while still delivering the same excellent service that Pantek clients have come to count on.
We intend to keep the same fantastic personnel that you have come to know and love and our intention is to add talent and technology where necessary so we can offer a broader scope of services in the future. We will be investing aggressively in Pantek and our intention is that those investments will directly increase the value that Pantek can bring to you.
I want you to know that I am committed to you as a client of Pantek. As the CEO of Thinsolutions for many years, I would like to think that we grew as fast as we did because we focused on the needs and the business goals of our clients. Rest assured that I will work to enhance Pantek’s already strong client relationships.
I am eager to talk to you about your business, the goals you have and how Pantek might be able to assist. If you have any questions or comments about this transition please call or email me at email@example.com or at 216-344-1614 x204.
Chief Executive Officer – Pantek