Pantek provides Expert Linux and Open Source Services 24/7/365
Our Expert Tech Support, Consulting and Administration services are:
NEVER OUTSOURCED.... Our Expert support team is all US based.
INDUSTRY LEADING.... We've been supporting Linux & Open Source since 1995.
FLEXIBLE.... Tech Support and System Administration by Phone, Email, Remote Login, or On-site.
Pantek's expert Linux and Open Source engineers provide advanced Tech Support and System Administraton for a wide range of Linux and Open Source software applications, distributions, and systems 24 /7/365.
Pantek provides tech support for LDAP and related software.
- Install & config for OpenLDAP
Install & config for 389 Directory Server
Integrate OpenLDAP or 389 with PAM, qmail and SAMBA.
Integrate OpenLDAP or 389 with Microsoft Windows.
Integrating OpenLDAP in conjunction with SAMBA, Microsoft Windows Active Directory (ADS) and Winbind to promote single sign-on services.
Secure and audit existing installations.
Migration to 2.4 with cn=config.
Implement web-based management software.
Apply updates, security patches, & bug fixes
Any other OpenLDAP or 389 Directory Server tech support and administration
Pantek Technical Support Rates
Mon-Fri, 9AM-5PM EST, excl. US holidays.
Support outside hours recorded at 1.5x actual time.
Minimum service purchase is one hour.
For AFTER HOURS & Emergencies.... Open a Ticket
and then call us at 1-877-546-8934 or 1-216-344-1614.
One hour response time guaranteed.
The Pantek Support Process
1) REGISTER.... Open a Free account in our Portal.
2) OPEN TICKET.... Identify, document and discuss the issue.
3) ESTIMATE.... Pantek provides an estimate of the hours/services involved.
4) APPROVAL.... You then decide exactly what work is to be done.
5) PAYMENT.... Once you have paid, work begins or is scheduled.
6) WORK.... Pantek provides support and documents in the Ticket.
7) FOLLOW-UP.... A manager will contact you to see how things went.
Supported Open Source Software
Parallels Plesk Panel
Full List of Supported Software