Samba SMB/CIFS Support, Administration, & Consulting Services.
Our Expert Tech Support, Consulting and Administration services are:
NEVER OUTSOURCED.... Our Expert support team is all US based.
INDUSTRY LEADING.... We've been providing Samba Tech Support since 1999.
FLEXIBLE.... Tech Support and System Administration by Phone, Email, Remote Login, or On-site.
Pantek's expert team of engineers provide advanced Tech Support, Administraton, & Consulting for Samba (and all SMB/CIFS), plus a wide range of Linux and Open Source software applications, distributions, and systems
24/7/365. We respond within one hour.
Pantek provides tech support for SAMBA and related software.
Examples of Pantek's support for Samba:
Install, upgrade and/or configure Samba on all supported platforms.
Integrate Samba with PAM, LDAP, and Winbind.
Install Samba and LDAP as a Primary Domain Controller in a Windows Domain.
Troubleshoot issues with Samba and integrated software.
Integrate Samba with Microsoft Active Directory services.
Apply package updates, security patches, and bug fixes
Any other Samba application support or administration
Samba Tech Support Rates
Mon-Fri, 9AM-5PM EST, excl. US holidays.
Support outside hours recorded at 1.5x actual time.
Minimum service purchase is one hour.
For AFTER HOURS & Emergencies.... Open a Ticket
and then call us at 1-877-546-8934 or 1-216-344-1614.
One hour response time guaranteed.
The Pantek Samba Support Process
1) REGISTER.... Open a Free account in our Portal.
2) OPEN TICKET.... Identify, document and discuss the issue.
3) ESTIMATE.... Pantek provides an estimate of the hours/services involved.
4) APPROVAL.... You then decide exactly what work is to be done.
5) PAYMENT.... Once you have paid, work begins or is scheduled.
6) WORK.... Pantek provides support and documents in the Ticket.
7) FOLLOW-UP.... A manager will contact you to see how things went.
Supported Open Source Software
Parallels Plesk Panel
Full List of Supported Software